As a Community First Responder (CFR), you will need to successfully complete training with
West Midlands Ambulance Service prior to becoming an active CFR in your local community.
As a qualified and active CFR, you will volunteer abiding by the policies and procedures of
West Midlands Ambulance Service. Active CFRs are expected to be available to respond to
emergency 999 calls for a minimum of 20 hours per month. However, how and when you
do this is entirely up to you as it is in your own time e.g. after work, at the weekend, evenings.

You will also be required to attend mandatory training annually and to keep a personal
portfolio to include your responding hours and the skills you have used.

CFR Training:

CFRs are trained by the ambulance service and work is ongoing currently to further update this qualification to ensure CFRs receive the very best training to continue to provide excellent patient care.

The CFR training is a regulated course which covers both written and practical work covering anatomy, physiology, traumatic and medical emergencies, basic life support and defibrillation. This training is supported annually by West Midlands Ambulance Service with a mandatory update.

What we’re looking for:

Volunteers should be:

  • Aged 18 +
  • Have a current driving licence
  • Be physically fit
  • Be able to attend incidents whilst at home or work
  • Have a caring nature and be willing to help raise the profile of the schemes in local areas
  • Excellent communication skills
  • Successful applicants will need to hold a clear Disclosure & Barring Services (DBS) at an enhanced level

To find out more about becoming a CFR you can read testimonials on the WMAS site from current CFRs Ash O’Malley and Martin Bennett. All CFR vacancies are advertised via NHS Jobs.

Drop an email to and we’ll notify you when applications for our area open.